I could not believe how thoroughly Drive Auto Center (specifically Doug Hopper) are decided to customer service! They went above and beyond to ensure we were satisfied with our purchase - even days AFTER we signed all of the paperwork.
The office is very clean and well appointed, which shows just how much they care about their reputation and our comfort. We had our two toddlers with us while we shopped and did all of the paperwork, and they were both super content the entire time b/c the staff provided snacks and toys for them.
I cannot say enough good things about this place. Looking around the lot, I saw only high-end and well maintained cars. I will definitely come back to Drive Auto Center for my next car purchase and would recommend them to everyone.
Doug & Dan were outstanding in providing courteous & professional help to my son who was looking to replace his totalled other car. They were also very fair in negotiating a deal that he could afford. Their dealership is clean & orderly, and they have good quality used vehicles based on the test drives we experienced. There was a problem with the vehicle right after he bought it, but Drive Auto took it right back into their repair shop & fixed the problem for us. Definitely highly recommended!
Our daughter bought an Acura MDX from Drive Auto Center and raved about her experience, which is highly unusual when you're talking about a used car dealership. We checked out a 4Runner we saw on line and couldn't agree more. Doug Hopper made the transaction painless and actually enjoyable; again highly unusual. I would recommend checking them out before buying your next car.
We bought an Acura MDX here in July. Everything looked good on the surface but some issues came up in the ensuing months. Drive was incredibily responsive and generous in dealing with the issues to our absolute satisfaction. Really far beyond what I would have imagined from a car dealership!!
January 2014, Google User --
Bought and sold a car at this place. Great people work here.
September 2015, Google User --
Had wonderful experience at Drive Auto. Doug was most helpful in every way. We tried several cars,several times over a few weeks & were always greated in a friendly, welcoming way. Any questions or concerns were answered or addressed quickly. Would definitely recommend!
November 2015, Google User --
Stopped by one day just to feel the place out check out there inventory, seemed to be clean cars for a fair price. Spoke with Dan one of the owners, he was straight forward and to the point which is what I like. Decided to take a look at some smaller dealerships in the area and not jump into anything. After a couple test drives and minor negotiating I followed my gut and headed back to drive auto center. All said and done after a very quick and painless car deal I was fully financed and signed up in less than 2 hours. Bill in finance was very helpful and not pushy. Simply states the facts and leaves the decision making up to you. All around a great dealership to deal with, and would recommend to anyone.
November 2015, Google User --
This is a wonderful place of business! We stopped in and were treated wonderfully and the atmosphere didn't feel like a "used car lot" at all. I had a new baby and both gentlemen that helped us were considerate and attentive. They were professional and considerate in all aspects and fair in all ways. We would highly recommend buying a car from them!!
July 2011, Google User --
Drive Auto Center does it right. Every step of the way, this place has been welcoming, sincere, and provided excellent care and customer service. My first experience was with a 2005 Toyota Tundra Double Cab 4X4 - the vehicle was scheduled in off the truck, I made an appointment to drive the truck, and found it to be a great car. It needed a few things, and the team at Drive Auto Center fixed the small issues before delivering to me. My trade-in was easy; I received good value for my 2005 Honda Element AWD. This year, I used Drive Auto Center to sell my Tundra - and of course, the entire process was solid - friendly - and courteous. Great guys out there - I'd definitely recommend buying a car there.
February 2012, Google User --